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How Best to Implement Wi-Fi to Lower Costs and Improve Customer Service

October 23, 2023
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Multiple System Operators (MSOs) have embraced Wi-Fi over the past few years for several good reasons.

  • For some, increased revenue, improved customer satisfaction and reduced churn top the list.
  • For others, offloading cellular network traffic or offering a dependable, robust alternative to established wireless competitors may be reason enough to maximize Wi-Fi deployment in a service area.

Whatever the specific reason, Wi-Fi, in many instances, isn’t being used to its true potential. Read the full article in Fierce Wireless.

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